Fred Wilson posits that all software should be social:
“I can barely use software that doesn’t have other people in it. I want profiles and faces and connections. I want to see what others are doing with the software. I want to connect and be connected… a huge social net that’s made up of millions of smaller social nets is likely to be even more useful than anything that we currrently have.”
This is interesting from both a business standpoint – the concept of easy collaboration at any step in a process; as well as a social standpoint – that people will increasingly expect to be connected to others when dealing with any sort of technology.